Testimonials

The following are excerpts from clients and hotel guests who have used our pillows and Pillow-Vac® pillow cleaning machine.

Dear Mr. Harris,

My job requires me to travel which means I must stay in hotels quite frequently. During the past several months I have had some of my best sleep due to the pillows in these hotels. I began my search for the 50% down feather and 50% down pillows...no luck in finding the same pillows. I finally called the Hyatt Regency in Hilton head, S.C. where I had stayed...I am so thrilled that I can purchase these pillows from you.

Sincerely,
Ann Bond

Mr. Harris,

For years I have espoused the quality and comfort of the pillows at the Hyatt Regency, Boston Logan Airport. My wife decided to surprise me, and after contacting the housekeeping manager at the Hyatt determined that these were pillows from your company. Now I can enjoy the comfort of my favorite "pillow away from home" when I am home.

Sincerely,
David Trotter

Hi, my wife and I stayed at the Hilton in Charleston West Virginia over the weekend. My wife is 9 months pregnant and she always has issues with sleeping. Let’s just say, our stay at the Hilton was great, and it was all because of your pillows. She woke up and said that was the best night of rest she has had in a very long time and that she loved the pillows. I thought they were great too, so before we left I took a look at the label and it said Harris Pillow Company. I thought I would surprise her on our 1st anniversary and purchase some pillows.

- Casey Clopton
Elkhart, Indiana

Our company, which owns three locations in the Charleston, West Virginia area, has been very pleased with Harris pillows. Before trying Harris we must have tried ten types of pillows. All of which had the same results. They all became flat, lumpy or balled up after washing. The Hampton Inn that we own has the most intense inspections in the country. They always noted to us to replace our pillows. Now that we have changed to Harris we have not changed our pillows in eighteen months and have had no complaints from our guests. The guests like them so much that they ask us if they can buy one. One of our guests commented on them and said that he has neck and back problems and this pillow helped him to get a good night’s sleep. At our Ramada Plaza the pillow met the standard of the Vice President of the United States, Al Gore. We had to change the blanket, sheets, pillow cases, bath towels and wash cloths but not the pillows; his staff was pleased with quality of the pillows. In closing, I bought one for home and I love it. For a hotel owner looking for quality and durability you can’t beat the price and the service in unbeatable.

- Mark E. Sypolt
Facilities Mgr, RAMADA INN
Charleston, West Virgina

Mr. John Harris,

I would like to say thank you for the exceptional customer service that you and your staff have given me. I have spoken with yourself, as well as Susan and Aletha and you all have showed me what old fashioned customer service is about. I discovered your wonderful pillows while vacationing in Florida last month. Before I left, I did not leave without turning the pillows over and getting as much information as I could about the company that supplied them. I knew I had to have those same pillows at home. I am soooo pleased with my pillows and the fantastic customer service that I received. Your company is a hidden secret and I'm soo glad I found it. Please give Susan and Aletha my thanks.

Sincerely,
Dorcus Davis
Memphis, Tennessee

Pillow-Vac® testimonials:

Mr. John,

I want to tell you what a great machine your Pillow-Vac is. We have been using it almost daily in upgrading our rooms, here at the Beverly Hills Hotel. What a beautiful sight to see what appears to be a brand new pillow.
I am saving over $16.50 on every pillow. We use to send them out to be cleaned and if they did not come clean then we either recovered them or threw them out. Now we have a great looking, good smelling and very plump pillow for around $2.75 each. Thanks, thanks, and more thanks.

Sincerely yours,
Alice Stephens
Director of Housekeeping
Beverly Hills Hotel

Dear John,

Just a few lines to let you know what we think about the Pillow-Vac. to be very frank, I really don't see how any hotel, motel or hospital that uses feather pillows can afford not to have one. We renovated 300 pillows after receiving our Pillow-Vac with some very impressive results. The quality of the finished product is outstanding. We have about 3000 pillows at our hotel which will be renovated this year. You will be receiving another order for more feathers and ticking shortly.

Thank You,
Bill Darst
Hyatt Regency Dallas

Dear John:

Just a quick note to tell you how satisfied we are with your pillow machine, your ticking products, and your service. As a 550 room, five-star resort hotel, we must pay particular attention to our pillows. Prior to installing your machine, we had to wash all our feather pillows. This took a great deal of time and effort, especially the drying. Now we sanitize the feathers, put a new tick on and we have a new pillow. This has saved the Hotel a great deal of money on replacement pillows. We also have a retail business and our customers love their "new" pillows at a fraction of the cost of replacing their old one...

Sincerely,
Steve Gates
Manager
Broadmoor Hotel Laundry and Drycleaners

Dear John,

I just want you to know how pleased we are with the Pillow Machine we purchased earlier this year. It has been a great asset to our hotel. Many of our guests have requested a certain size pillow for their stay. Some like a large, fluffy pillow and others like smaller, flatter pillows. We now can accommodate both with out a special purchase. In a few short minutes all of our special pillow requests are filled and delivered. We also have had many guests asking to purchase our pillows. That is the highest compliment we can receive....

Thank You,
Terry L. Lentz
Director of Guest Room Services
Pan Pacific Hotel
San Francisco, CA